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Last Day Garden Way Troy Bilt Was Family Owned

This is the Horse that my parents bought new in 1979.  This webpage is non about the tiller above, but about a truly dandy company that cared for their employees and customers and their devotion to building and servicing a fine tiller.  The resources for the following article is from about 2 hours of chat with several former employees of the Garden Style Company in a visit to The Burden Iron Works Museum in 2007.

A footling information on the Garden Manner people attending the discussion:

Dean Leith Jr.:  Started at the company in 1966 as sales director and was there until 1990.

Donna Done:  Her begetter, Dave Done worked for Rototiller, Inc. and her Uncle was George Done, inventor of the Model T Rototiller and the Trojan Equus caballus (later renamed Troy-Bilt Horse).

Allen Cluett:  Allen's male parent worked for Rototiller, Inc.  Allen started at GW in 1969 in charge of factory service and was in Manufacturing Engineering when he and three others were abruptly walked out in 1981.

George Dunham:  George started his career working for Rototiller, Inc.  Later on as a sub-contractor for Garden Style, he is credited with making over a one thousand thousand tine hoods.

Donna Done:   Rototiller/Garden Manner was truly a family unit company.  Donna's father, Dave, her uncle George, and Cousin Janet all worked for Rototiller, Inc. and Garden Style.  Donna started working there the summer of 1969 – "I was dragged out of the pool at home by my dad Dave, and delivered to file for my cousin Janet Done girl of George Done".  After high school graduation she worked in the mail room.  The next step was accounting where she did payroll and sales bookkeeping.  She said that 1 twelvemonth business was and then practiced the company decided to give every employee xiv weeks extra pay in fourteen separate checks.  Donna remembers this well because she did payroll and then.  At one point they had a 26 week excess of orders.

From there she went to the Parts Department, handling telephone calls, took parts orders, created invoices for shipping, and once again updated sales bookkeeping.  One interesting story she related while working in the Parts Department was a fellow in Hawaii needed parts for his tiller and ordinarily it would accept vi weeks.  Donna told him he would have them by Friday.  She was headed to Honolulu on vacation and took the parts along and dropped them in the nearest Post Office Box.  She contacted him subsequently she got back from vacation and he said "how did you practise that".

Donna said "the best times at Garden Way were the times nosotros went out to encounter the customers.  Sometimes delivering parts and sometimes just to heed to their gardening stories that nosotros would promise we would go back and tell Dean".  The factory would send ii or 3 people out together to visit with tiller owners to see what they liked and did non like.  Non merely did this show owners that the visitor was behind their machines but it besides mixed people from the institute flooring with people from the function.  Donna said it was a highlight for her with maybe an exception one twelvemonth when the tiller owner they visited had thousands of pigeons.  She said there was poop everywhere.  She put that aside and said to the possessor "where is your tiller" and went on with the task at hand.

Effectually 1978 Garden Way was looking for someone who knew business concern and wanted to learn programming and computers.  Donna answered the call and worked from August 1978 until Feb 1996 in the Information Engineering science Department.  Throughout her years with Garden Manner she, similar many others, was willing to assist where needed to practise whatever it took for a successful visitor.  There was no "well that'south not my task" mental attitude.  Donna related how when she is somewhere today and hears "that's not my task" it makes the hair stand up.

Take yous ever heard the term "better known elsewhere"?  Donna said when she met someone in Troy and told them she worked for Troy-Bilt, they would ask "Where is that located?".  Just if enquire the same question anywhere else they knew immediately where the plant was.   Oft  times we don't realize what is in our town.

Donna is at present retired and volunteers at the Hudson Mohawk Industrial Gateway museum which just happens to accept the vintage Rototiller collection saved when Garden Way closed.


George Dunham

:  George started his career as a product welder at Rototiller, Inc. in late March of 1949 and worked in that location until December 1956.  When he started in that location were about 300 people there and production was almost 100 a twenty-four hours.  Afterwards in George's fourth dimension there he was made foreman of the welding department and was involved in prototype work.  He had the utmost respect for George Done and enjoyed working with him on improvements that were fabricated.  At one signal a change was made to the Model 2 & 3 with the low speed driven sheave size that required a separate belt.  Then where do y'all store the second chugalug?Belt Store George came upwards with the idea of storing it inside the belt cover using a short piece of the steel strapping from bundles of steel that came to the manufacturing plant for the manufacturing process.  He was one of those fellows with boggling common sense in coming up with solutions to a trouble.  While working at Rototiller, Inc., George had a dealership selling Rototiller products.  Equally a Rototiller dealer, he would have a stand the Schaghticoke Fair.  He would have a B1-3 Rototiller tethered to a stake and it would go round and round all past itself until it ran out of gas.  He had a sign mounted proverb "Look Ma, no hands".  Information technology was an advert ploy aimed at the front-tine tillers which included the Gravely.

George was a fellow with much natural mechanical ability.  In an interview conducted by Dean Leith, George said "the merely matter I regret is not having to been able to spend more time with George and having some of his noesis rub off on you because if yous piece of work with somebody long enough you're spring to be able to pick up some skillful habits forth with some bad habits".  To me that says a lot about George Done, because George Dunham was very knowledgeable in his ain right.
RiderGeorge was involved in building the prototypes of machines that Kelsey came upwardly with.  The 1955 Model five Passenger shown hither is one such piece.  George he and Dave Done worked on information technology for a twelvemonth on and off and rumor had it back then that $105,000 was spent on evolution and just 25 were built by mitt one by one.  There were problems with the elaborate belt bulldoze arrangement and it was only pretty clumsy.  During development one solar day George mounted the steering tilted way out front as a joke.  Kelsey later came down to the shop and liked it and that is the way some of them were built.  The tiller housing did not hold upwards well either.

At some point George started making the hoods for the Troy-Bilt tillers.  He designed the machine that rolled the hoods.  He is credited with making over a million hoods for Troy-Bilt tillers.  He was the manufacturer of the hoods until Garden Way closed information technology doors in 2001.  In the terminal troubled years of Troy-Bilt it got to the point he required payment for the previous shipment before he would release the adjacent shipment.

Shortly after I fabricated my initial Troy visit in 2007 George passed away at the age of lxxx.
Photo of Model 5 Rider courtesy of Rensselaer County Historical Society in Troy, NY.


Dean Leith Jr.

:Dean  One article I read called Dean "the face of Troy-Bilt".  Almost any advertisements coming from Garden Way in the 70s and 80s had his grin face.  When I met him I was not disappointed, he is the friendly fellow that i expects.  I could tell he took a lot of pride in the Troy-Bilt that was and the people that made the visitor great.

Dean started with Troy-Bilt in May of 1966.  At that indicate the tiller was called Trojan Equus caballus and the institute was producing about 150 units per year.  The company had total of eight people which included George Washed, designer and head of the company.  Dean said George and his girl, Janet unmarried-handedly ran the place.  They saved newspapers, went to the supermarket and picked up cardboard boxes and brought them dorsum and cut them downward to use for shipment of parts.  George would become to the foundry and pickup castings needed for manufacturing the tillers and numerous other things that needed done to run a manufacturing plant.

Many things brutal into place that made these machines pop.  The motion started by the volume entitled Silent Spring brought much more attention to the environs.  The hippy movement with their dorsum to nature movement along with a fast increase in food prices got people interested in raising their own food.  People that never had a garden started i, those who had one made information technology larger.  The demand was there for a machine to piece of work the footing.  Allen Cluett said "By the time I got at that place in July '69, they were making 15 tillers a day with twoscore people and information technology started to double every yr afterward that for six-8 yrs".  By 1981 there were 850 people making 425 Horses a mean solar day in addition to the Pony model.  The company produced 104,000 tillers that yr.  In 1984 they produced the one millionth tiller.  That tiller went to a client in PA free of charge.

Flat TineDean told of the fourth dimension that they could non get bolo tines due to a steel strike, so they installed chopper tines on approximately 40 thousand tillers.  They promised customers bolo tines when they became available.  Sure plenty they honored their hope sending Bolo tines out to every customer who did not get them on their tiller.  Not only did this please the customers, it impressed the employees that the company did this.  In another related story, Dean told of one of the "possessor visits" he and other employees fabricated to visit a customer, where the bolo tines the company sent were still on a shelf unopened in the owner's store 15 years later they were sent.  Dean ask him why he never installed them and the possessor said he didn't demand them yet.  Owner visits were done by employees from the factory.  They would go out as a squad consisting of a person from the part, someone from parts, and another from service and notice out the likes and dislikes of the tiller.

Dean related how he delivered a Troy-Bilt as office of his family vacation to his hometown in Michigan.  He loaded up the tiller in the dorsum of his station railroad vehicle along with his three children ages 10 and nether and delivered it.  This was early in his career when every sale counted.

Dean was instrumental in establishing Majuscule District Community Gardens (now chosen Capital Roots) in 1975 every bit a customs service project of Garden Fashion.  It provided gardening space and help to people in the region who wanted to grow a vegetable garden just lacked a place to do so.  Today there are 51 community gardens and other related projects as a result of Dean'due south initial effort.

Dean, Donna, George, and Allen all agreed it was actually enjoyable working there.  It seemed like family.  Dean said George Done was always concerned for "the guys on the floor swingin' the hammers", wanting to make certain at that place was plenty of them and paying them bonuses when they could.  George was a manager who never forgot where he came from.  Donna related that y'all worked where yous were needed to get the production out the door.  That is not heard of much these days.  The aluminum company that I worked for was very similar in culture information technology's early years.  One enjoyed going to work and all pulled together to get the task washed.  I am sure in that location were many places similar that in that era.

Dean Leith Jr. passed away Jan 5, 2017.  A truthful icon of the orginal Troy-Bilt make!


Allen Cluett

:  Allen grew upwardly exposed to tillers every bit his father worked for Rototiller, Inc.   Allen's male parent was Sales Manager from about 1946 until 1958, Allen worked there, for Garden Fashion, from 1969 until 1981 first as a Service Managing director and subsequently an associate engineer in manufacturing applied science.  Even as a kid he had exposure to the plant and knew Mr. Kelsey well.

My offset contact with Allen was in Jan 2007 through a forward from Donald Jones the author of The Rototiller in America.  Allen, a trustee of the Burden Atomic number 26 Works museum, was trying to find a home for the excess Rototiller inventory that the museum had acquired after the demise of Garden Way.  He contacted Donald equally a result of a Google search.  Although Donald was not interested he thought that I may exist able to assist.  I was ecstatic at the thought, as many of those tillers that I dreamed of collecting but never idea I would, might be in that inventory.  Of class, I had to make a trip to Troy, NY to check this out and did then that summertime.

Allen arranged a "round table meeting"  at the museum with the people listed on this webpage.  Fortunately, I took a recorder along and was able to relieve the history of that meeting.  We have go great friends and young man Rototiller history buffs.  On my next trip to Troy in 2012, we spent a twenty-four hours at The Rensselaer County Historical Social club going through many boxes of records from the Garden Manner archives.  Together we learned much.

Allen has shared so many stories over the years and even made it possible for me to tour the inside of the mill building where Rototillers were made starting in 1937 and after the Trojan Horse and Garden Way Troy-Bilt tillers.

RT-1There is another project that Allen has worked hard at along with a former Garden Way employee, Choppy Wicker.  They formed a exact partnership in order to find a good home for a 1937 Rototiller tractor known as RT-1, that was headed for the scrap g.  Inclement was instrumental in saving it after Garden Way closed.

It is a prototype unit of measurement with a 58" rear mounted tiller the size of a Ford Fordson tractor but powered past a Chrysler six cylinder engine. That tractor tiller was later adapted to a trailer mounted unit and sold to the military during WW 2 in lodge to prepare cleared jungle space into makeshift runways in the western Pacific. Information technology now resides at a local chapter of the Tri-Land Antique Tractor Society and is in the process of being restored.

Photograph of RT-1 provided past Allen Cluett.


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Source: http://www.zucksrototillers.com/Troy-Bilt.html

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